ONLINE ORDER, REFUND, & CANCELLATION POLICY

Due to the nature of the items that you are "pre-ordering" being consumable, perishable, and made to order we are unable to accommodate cancellations or refunds.

  • By checking out through the shopping section of our website, you are obligated to your purchase once you check out.

  • We are not to be held responsible for order abandonment after purchase.

  • You are acknowledging that you are aware of the pick up day/time at the time of purchase.

  • Please do not place your order if you are unable to pick up at the day/time stated on the pre-order page.

  • You will not be entitled to a refund for missing your pick up window.

  • Sweet CLE-'bus! is not responsible for sending individual reminders for pick up as the pick up window closes.